Arbitration is a private process where disputing parties agree that one or several individuals can make a decision about the dispute after receiving evidence and hearing arguments.

Mediation is a process wherein the parties meet with a mutually selected impartial and neutral person who assists them in the negotiation of their differences.

Legal services means services that are required to be performed by a licensed attorney under Applicable Law.

Expert witness is a person with knowledge and experience in a particular field or discipline beyond the knowledge of a lay person, who prepares an expert report and testifies in Court to express an impartial opinion on complicated matters in dispute.